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Crew Operations Officer

Cathay Pacific Airways Ltd

職位地區:

Lantau Island, Islands District

職缺發布日期:

2024-07-12

​行業:

Airline

職責:

Reports to: Crew Operations Executive


Department: Flight Operations (FOP)

To support the deployment of flight crew and cabin crew within Cathay and Air Hong Kong.

This is an entry position into crew operations, within Flight Operation’s Crew Resources section, which is central to the day to day operation of the airline. It is an important function that contributes to the airline’s success, which offers tremendous insight into the airline’s operation.


Key Responsibilities

  • Maximise crew satisfaction by ensuring operational requirements are met legally and cost effectively.

  • Contribute to the overall performance and continuous improvement process of the team.

  • Responsible for workforce reassignment in Crew Operations, flight crew training; and the Crew Resources desk.

  • Rotate to the different streams with the aim to further enhance job knowledge and skills in crew resource management subject to business requirements.

  • Handle real time operational problems and provide sensible and logical solutions.

  • Maintaining technical knowledge required.


Personal & Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

職位要求:

Requirement

  • HKDSE: Minimum Level 2 or equivalent in 5 NSS subjects including English Language (“attained” for APL subjects or Grade E for other language subjects) OR A minimum of HKCEE standard with a pass or Grade 2 in English (Syllabus B).  

  • Customer-focused, highly change-oriented and flexible personality. 

  • Good interpersonal and communication skills with polished telephone manner. 

  • Strong analytical ability and a good team player.  

  • Fluent in spoken English and Cantonese.  

  • Willingness to perform shift duties (includes weekends, public holidays and overnight) and ability to work under pressure.  

  • Minimum of 2 years’ airline experience with understanding of CX policy/objectives. 

  • Knowledge of industrial and CAD rules & regulations and airline schedules would be advantageous. 


Application deadline: 26 July 2024

申請方式:

公司簡介:

Cathay Pacific Airways is an international airline registered and based in Hong Kong, flying to over 190 destinations around the world.

We are proud of our home Hong Kong, where the company was founded in 1946. Our corporate headquarters are located at Hong Kong International Airport. We employ over 21,000 people worldwide.

We are also a founding member of the oneworld global alliance whose combined network serves over 750 destinations worldwide.

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